Privacy Policy

Introduction

This privacy policy (together with our Website terms and conditions and any other documents referred to in it) sets out the basis for processing any personal data we collect from you or that you provide to us. Please read the following carefully to understand our practices regarding your personal data. By using our website http://www.astarequivalency.co.uk (our ‘Website’), you are accepting and consenting to the practices described in this policy.

For the purposes of the Data Protection Act (the ‘Act’), the data controller (or entity responsible for the data collected) will be us.

Data We May Collect from You

A* Star Equivalency may collect and process the following data about you:

  • Information provided at the time of registering to use the Website, subscribing to our services, personalising the Website, participating in discussion boards or other social media functions, posting material, or requesting further services.
  • If you contact us, we may keep a record of that correspondence. If you send us personal information via email, we may keep your email and email address.
  • Details of transactions you carry out through the Website and of the fulfilment of your orders.
  • Details of your visits to the Website, including but not limited to traffic data, location data, weblogs, and other communication data, and the resources that you access.

How We Collect Your Data

A* Star Equivalency collects data when you:

  • Register online or place an order for our products or services.
  • Voluntarily complete a customer survey or provide feedback via email or message boards.
  • Use or view our website via your browser’s cookies.

How We Use Your Data

Your data will only be used for the purposes indicated when you submit the data or as detailed in this privacy policy. We use personal information held about you to:

  • Update and enhance our records.
  • Compile information relating to your use of our products and services and make recommendations about goods and services.
  • Ensure the content from the Website is presented in the most effective manner for you and your device.
  • Carry out our obligations arising from any contracts entered into between you and us.
  • Provide information about additional services offered by A* Star Equivalency or A* Star Teachers.

Data Retention Policy

We retain personal data, including exam records, for a period of 25 years to enable verification of certificates by students, educational institutions, and employers. After this period, exam records may be securely deleted or anonymised unless otherwise required for legal or operational purposes. If you require verification of an exam certificate beyond this retention period, we may no longer be able to provide the relevant information.

Disclosure of Your Data

We may share your data with our parent company, A* Star Teachers. We will not transfer your data to any third parties without your permission unless indicated in this privacy policy or agreed by you on a form on the Website. We may disclose your personal information to third parties:

  • Where we outsource business functions under which we collect or store your data.
  • If we are under a duty to disclose or share your personal data to comply with any legal obligations.
  • To enforce or apply our Website terms and conditions and other agreements.
  • To protect our rights, property, or the safety of our employees, customers, or others.

Where We Store Your Data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

Your Rights

Under GDPR, you have certain rights regarding your personal data, including:

  • Accessing the data we hold about you.
  • Requesting corrections to your personal data.
  • Requesting deletion of your personal data when it is no longer required.
  • Objecting to or restricting how your data is processed.
  • Requesting the transfer of your personal data to another entity.

To exercise any of these rights, please contact us at [email protected].

Accuracy

We will take reasonable steps to create an accurate record of any personal data you have submitted. However, we do not assume responsibility for confirming the ongoing accuracy of your personal data. You can update your personal data by logging into your account or contacting us at [email protected].

Cookies

The Website uses cookies to distinguish you from other users, which helps us improve your browsing experience. You can manage your cookie preferences in your browser settings.

Changes to Our Privacy Policy

Any changes to this privacy policy will be posted on this page. By continuing to use our Website, you will be deemed to have accepted such changes.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].